In these uncertain times, we want to explain what The Wayfarers are doing to support everyone scheduled to depart on a Wayfarers Walk this year. These are trying and uncertain times to say the least. As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.

Your Travel Safety

As it has always been, the safety and security of our guests and team members remains our highest priority. The good news is that being outdoors, traveling with a small group on uncrowded footpaths is still the healthiest way to travel, and for this we are all thankful.

Still, in response to the current coronavirus outbreak, we have taken additional safety measures for each Walk. These include new procedures to:

  • Thoroughly clean and disinfect our vans before and after each Walk, plus each day of a Walk.
  • Work with our hotels to assure cleaning frequency and enhanced operating protocols.
  • Equip each Walk Leader and Manager with hand sanitizer and assure hand sanitizer is available in all support vans.
  • Establish contingency plans if any traveler gets sick while on the Walk.

We have also activated our regional response teams to provide around-the-clock assistance to our Walk Leaders and Managers. They are prepared to act swiftly should we be alerted to a case of coronavirus or another emergency while on a Walk.

We believe with these measures in place we can continue to offer a worry-free walking holiday wherever we are permitted to travel.

Travel Flexibility

Given the unique circumstances we all face, and speed at which government restrictions are being announced, we want to assure you that we are committed to offering flexible booking and cancellation options.

Note these adjustments to our standard cancellation policy:

Government Restrictions Imposed 0-90 Days before Departure

In destinations where government-issued travel restrictions are imposed 90 days or less prior to departure, we will transfer 100% of the payment you have made to another Walk of your choosing for later this year or in 2021.

Government Restrictions Imposed 90-120 Days before Departure

In destinations where government-issued travel restrictions are imposed 60- 90 days prior to departure, we will transfer 100% of payments you have made to any Walk later this year or in 2021 and offer you priority placement on high-demand Walks.

Government Restrictions Imposed 120+ Days before Departure

For destinations where government-issued travel restrictions are imposed more than 120 days prior to departure, we will transfer 100% of payments you have made to any Walk later this year or in 2021 and offer you priority placement on high-demand Walks.

Please don’t hesitate to contact us at any time to help answer any questions or resolve any issues.